Use the online enquiry form if you have technical problems or queries. Please fill in as many of the spaces as possible – this way, we will be able to quickly and efficiently analyse the problem and help you. The most important (additional) system information can be found in the System Settings screen when you “click” onto the grey serial number/software version field.

Please note that the e-mail is sent to us using your e-mail program. Your e-mail account must be enabled on your computer.

It is also possible to send a "normal" e-mail to our technical support crew using helpdesk@macrosystem.de