Question: How do I install new system software from the Smart Media Card?
Answer: Switch off your Casablanca Avio / Prestige / Kron. Insert the Smart Media Card (with the golden contacts facing down) into the slot on the front of the device, so that the cut-off corner is inside the device. Switch on. Confirm your preferred language. Follow the installation instructions. Then remove the card again. Restart the device. The new system software is now active.

Q: How can I tell which software system I'm currently working with?
A: Go to the "System Settings", the current version is displayed in the gray field at the bottom left.

Q: What's the difference between a full installation and an update ?
A: When system software is installed, all project and archive files on the hard drive are deleted. All internal values and settings in the system are reset to their original settings. This allows all the changes and improvements in the new software to become active.
When software is updated, old program data is replaced by new data, but project data is preserved. If major alterations are made between two system software versions, a full installation is preferable to an update.

Q: How do I install a new add-on program, or an effects package?
A: The Casablanca Avio / Prestige / Kron device must be switched on. Under "System Settings" you will find an option called "Install Product". When it is selected, a product window opens with a list of the products already installed on your system. Now insert the Smart Media Card containing the additional products you wish to install into the Smart Media Card slot. All the products stored on the card are displayed in the product window. Now you can select them one at a time and press "license" them ("License Product"). To do this, you need the license number you received from your dealer. Once this 12-figure code has been entered, the word "active" appears in brackets next to the corresponding product on the list. This product is now installed and can be used in your current project.

Q: When I enter the license number for the Bonus Effects, the system always tells me the code is wrong.
A: Before you enter the code, click on "Bonus Effects". When it appears on a gray background, you can enter the code under "License Product". If the word "Active" appears in brackets next to "Bonus Effects", the code has been accepted. The new effects can now be used like all the other effects in your current project.

Q: I'm missing the bonus effects, although I've already activated and used them.
A: In "System Settings", under "Install Product", make sure that the word "Active" appears in brackets next to "Bonus Effects". If this is not the case, you've probably hidden the effects or installed/updated system software. You should be able to reactivate the effects using the "Show" command.